América Móvil, Claro, Claro Enterprise Solutions, Telmex, Embratel, Telekom Austria Group and their affiliates are leading service providers and, collectively, the world’s third largest in terms of subscribers.
We are present in 25 countries and have 196 Base Stations.
To provide quality service, our capabilities include over 290,000+ miles of fiber optic cables, 8 satellites, 28+ Datacenters and 90TbPS submarine cables.
We have the capacity to cover more than 68 million homes and 7,500 external contact center agents.
Seamless cross-country, state-of-the-art technology and telco solutions that enable business to thrive.
Claro
About us
Claro is a subsidiary of América Móvil, the leading provider of telecommunications services in Latin America with operations in 18 countries in the Americas and the Caribbean.
An excellent knowledge of the region ... A solid capital structure ... Efficiency that is based on our vast operational experience ... This has allowed us to consolidate our position as the leading company in the mobile telecommunications sector in Latin America and The fourth largest in the world in terms of proportional subscribers.
Commitment to the region, proximity to its customers and the ability to take advantage the opportunities presented will allow América Móvil to continue growing cost-effectively.
Embratel
Who we are
Embratel is one of the most innovative and respected companies in Brazil. Its portfolio is complete by including converged IT solutions and mobile telecommunications. Among the offers are corporate cellular telephony, fixed telephony, data transmission, telepresence, cloud computing, IT solutions, security, data center and satellite solutions.
With extensive experience in providing technology solutions to major events it is the sole supplier of the Brazilian market able to deliver the highest level of infrastructure with fully integrated technology to bigger and better Latin American telecommunications network, ensuring greater efficiency in the delivery of its services to Companies of all sizes, segments and regions of Brazil. Embratel is part of the América Móvil Group and was a Sponsor and Official Supplier of Telecommunication Services for the Rio 2016 Olympic and Paralympic Games.
Infrastructure
To guarantee national and international coverage, Embratel has a modern network with more than 71 thousand kilometers of fiber optic cables, 1 million kilometers of routes, 17,500 kilometers of submarine cables and 16 thousand kilometers of radio routes.
In addition, the company has five data centers and nine satellites, making it the largest satellite company in the Latin American region. All this structure makes Embratel one of the largest backbones in the world, guaranteeing quality and excellence unique to its customers.
Experience
Founded in 1965, Embratel is proud to be part of the history of Brazilians, since its creation always worked to revolutionize communications, linking the country to the rest of the world.
And it was through these years of experience that Embratel became a provider of solutions to the most important government agencies and to the largest companies in Brazil, including the big banks. In addition, it is responsible for the infrastructure and transmission of large events, which by complexity require the support of a highly specialized team. The company was the first to support Rio's bid to host the 2016 Olympic and Paralympic Games and was chosen as the official sponsor and supplier of the largest sports event on the planet in the Telecommunications category.
Commitment
These investments reinforce Embratel's commitment to help transform Brazil into an ever better country with state-of-the-art solutions to support customers in their development. After all, one of the companies most respected by Brazilians is also one of the most invested in the future of Brazil.
NET
which is part of the América Móvil group, is the largest convergent cable operator in Latin America. Present in more than 200 major cities and metropolitan regions of the country, it offers service packages that bring together pay-TV, broadband, landline and mobile telephony in a truly convergent way. NET is a leader in pay-TV and broadband in Brazil. It also leads the growth of fixed telephony, with the operator receiving the most ported numbers from other operators. Since its creation in 1991, NET stands out for its innovative, dynamic and pioneering profile, always attentive to the best market opportunities, seeking to grow in a sustainable and safe way.
Hitss
Company Profile
HITSS is a company of Grupo Carso founded in 1986, Having started with 500 resources in its first 10 years of operation, today has over 7000 employees in 6 countries.
"HITSS has established itself as a company highly specialized in the development, implementation, consulting and integration of information technologies.
We have application life management and enterprise consulting practices.
With our broad and robust portfolio of practices and services, HITSS is the ideal partner to help define and support your strategies, making your company smarter, more productive and efficient, minimizing risks and costs."
Consulting
We have a community of consultants that define practices and implementation strategies focused on improving the organizational processes of our customers; making them more competitive and efficient by looking at them from a 360 perspective, never based on a single problem view.
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Broad experience in solutions applied to Business Intelligence and Financials. By using this experience, we collaborate with our customers and enable them to maximize the use and benefits of the data being generated in their organization, data created as the result of their internal operation, their customer’s behavior and in general produced as a result of their environment.
We help our customers transform data into decision making information, either by process or technology, converting data into a differentiator.
Productivity
Improve your current commercial processes through the use of CRM technology. Enhance and optimize your administrative and enterprise processes with an ERP Solution. Combine and implement strategic tools to manage assets, including human resources, key processes and documents integra-ting BPM/CPM services and solutions.
Infrastructure Optimization
A centralized optimization model for infrastructure helps our customers understand the details around their resources, define a safer architecture, better managed and more responsive to change. The goal is to achieve a reduction of total costs by the use of virtualization, cloud technology and alignment with legacy infrastructure.
TracFone
About Us
TracFone Wireless, Inc., located in Miami, Florida, is number one prepaid cell phone provider in the U.S.
TracFone is owned by TracFone Wireless Inc., America's largest no-contract cell phone provider with more than 25 million subscribers.
TracFone Wireless is a subsidiary of America Movil S.A.B. de C.V. ("AMX") (BMV: AMX; NYSE: AMX; Nasdaq: AMOV; LATIBEX: XAMXL).
TracFone is committed to offering the best cost and delivering the best service and quality to its customers.
Claro Enterprise Solutions
Claro Enterprise Solutions is one of América Móvil’s subsidiaries, the leading provider of telecommunications services in Latin America with operations in 25 countries in the Americas, Caribbean and Europe.
With Claro Enterprise Solutions’ presence in the USA we dramatically increase Claro’s global footprint; which reflects América Móvil’s broad commitment to drive innovations and bring them to market through integrated communication and information technology services.
We serve enterprise solutions geared to businesses of all sizes -- from small companies to large multinationals
TELMEX
TELMEXand its subsidiaries offer a wide range of communication services, data transmission, video, Internet access, as well as comprehensive telecommunications solutions to their multinational clients.
TELMEX's mission is to be a leading telecommunications group, providing our customers with high-value, innovative and world-class solutions through human development, and the application and management of state-of-the-art technology."
TELMEX's vision is to consolidate its leadership in the domestic market, expanding its penetration of telecommunications services in all possible markets, to position us as one of the fastest and best growth companies in the world.
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TELMEX is a conglomerate constituted by Teléfonos de México, S.A.B. Of C.V., its subsidiaries and associates that provides telecommunications services in Mexico.
Its service coverage includes, among other things, the operation of the most complete local and long-distance basic telephony network. It also offers services such as connectivity, Internet access, co-location, hosting and interconnection services with other telecommunications operators.
TELMEX's values, work, growth, social responsibility and austerity, as well as our business principles, customer service, quality and technological vanguard, are both support and management of all technological, human and financial resources of the company, in the consolidation of its leadership in the Mexican market.
Telmex is the leading telecommunications company in Mexico, where it has invested more than $ 37 billion (Mexican pesos) since its privatization in 1990 to ensure growth and modernization of its infrastructure, developing a 100% digital technology platform that operates one of the world's most advanced fiber-optic networks, including submarine cable connections with 39 countries.
Telmex and its subsidiaries offer the widest range of advanced telecommunication services, including voice transmission, Internet access and integrated solutions for all segments of the telecommunications market; including public, rural and residential telephony, specialized services for small and medium-sized enterprises and services to national and international corporate clients, thanks to the great technical and coverage capacity offered by its access and transportation networks.
Telmex has the technological capacity and strategic alliances that allow our clients to guarantee the technology, service, attention and support they need to solve their telecommunications needs.
The technological strength of TELMEX to innovate products and services with its wide knowledge of the market, allows it to provide services to benefit the productive sectors competing in the new global globalization environment.
Telvista
Our history
More than 18 years in the contact center industry has built the Telvista reputation of having the knowledge and experience to identify and deliver the strategic value our clients need.
Always at the forefront, in constant technological evolution, innovating and aligning the business objectives of our clients, in Telvista we have a clear mission as one of the most important international outsourcing service providers in North America.
Additionally, our affiliate company, HITSS has established itself as highly specialized in the development, implementation, consulting and integration of information technologies in the United States through Telvista IT, to provide application life management and enterprise consulting practices, with our broad and robust portfolio of practices and services, Telvista IT is the ideal partner to help define and support your strategies, making your company smarter, more productive and efficient, minimizing risks and costs.
Why us?
Your customers want to communicate with someone who understands them -
The first step toward creating a great experience is affinity with your customer. At Telvista, we view every interaction as a relationship-building opportunity. Whether your customers engage with our support professionals in the US or Mexico, they will receive uniformly high quality service from an empathetic team of people who can relate to them.
Your customers are social, mobile and technology savvy -
The explosion of social media and mobile data access has disrupted customer experience management paradigms. Customer expectations are growing more demanding each day. We understand and embrace the social-preferred consumer as well as the one who vents in social due to frustration with other channels. At Telvista we offer IT solutions and traditional and digital services to provide omnichannel solutions to deliver seamlessly satisfying customer experience.
You need a partner you can trust -
From global conglomerates to fast-growing start-ups, diverse clients in a variety of industries entrust their customer relationships to Telvista. Every award-winning Telvista business partnership is focused on achieving real business objectives in addition to driving loyalty and satisfaction. We are proud of being recognized with the Annual Service Partner Award for Excellence by the global credit card issuer rated #1 in Customer Satisfaction according to J.D. Power & Associates.
Telcel
Telcel is part of the América Móvil group, the largest provider of cellular communication in Latin America and third in the world. It has more than 328 million customers and is present in 18 countries in the Americas. In our continent alone, América Móvil has more than 30 million fixed lines and 262.9 million mobile subscribers.
With 24 years of experience, coverage in more than 200 thousand towns and a community of more than 70 million users, Telcel is the leading wireless telecommunications company in Mexico, the most trusted cell phone company in Mexico and the second most valuable brand in Latin America.
"* Largest cellular communication provider in Latin America and third in the world.
* It has more than 328 million customers and is present in 18 countries in the Americas.
* Only in our continent, América Móvil has more than 30 million fixed lines and 262.9 million mobile subscribers.
* It has coverage in more than 200 thousand towns.
*70 million users.
* More than 100 thousand kilometers of roadways, covering more than 90% of the inhabited areas in Mexico.
* Maritime and international coverage extends to more than 180 countries around the world.
* 40 thousand points of sale throughout the country.
* It has 200 models from 18 manufacturers brands.
* 311 Customer Service Centers (CAC) located throughout the Mexican Republic.
* Seven out of ten mobile telephony users in Mexico are part of the Telcel community. "
Telekom
Telekom Austria Group, listed on the Vienna Stock Exchange, is a leading provider of digital services and communications solutions in Central and Eastern Europe with more than 24 million customers, currently operating in seven countries: Austria and Slovenia (A1), Bulgaria (Mobiltel), Belarus (velcom), Croatia (Vipnet), the Republic of Serbia (Vip mobile) and the Republic of Macedonia (one.Vip).
Offering communications, payment and entertainment services as well as integrated business solutions, Telekom Austria Group achieved revenues of more than 4 billion Euros by year end 2016. Over 18.000 employees and state of the art broadband infrastructure make digital business and lifestyle possible and enable people, companies and things to connect everywhere anytime. As European unit of América Móvil, the third largest wireless services provider in the world, Telekom Austria Group is headquartered in Vienna and gives access to global solutions.
Empowering Digital Life
In the light of technological evolution and digitalization at rapid speed, we don't know how the world will be looking like in 2050, but Telekom Austria Group is geared up for current and future demands.
Our common purpose, strategy and culture follow its "Reason Why": Empowering digital life. On the one hand, Telekom Austria Group is providing a state-of-the art network infrastructure, on the other hand we are empowering digitalization. This is also reflected in the way of operating within Telekom Austria Group – by encouraging diversity, driving motivation and fostering an international and modern way of working. In 2016, TAG Guiding Principles have been developed which support new ways of working within the company and will be impacting each step taken in the near future.
As a part of América Móvil, it is no longer only a regional provider in Central and Eastern Europe, but a member of the third largest telecommunications provider in the world with 285 million customers in the mobile sector alone. This offers a wide range of new opportunities.
Focus on growth and efficiency
VIP
A high level of competition characterizes the Serbian TIC market in which Vip mobile has been established. By introducing high quality products, the Serbian subsidiary has achieved considerable growth in recent years.
Vip mobile d.o.o. is a private mobile operator, owner of the third mobile telephony license for GSM and UMTS networks in Serbia and exclusive strategic partner of Vodafone. Vip mobile is a member of Telekom Austria Group, which has over 24 million customers across seven countries in the region and is recognized as a leader in innovations for it continually develops new technologies and services and is the first one to introduce them into the market. As of May 1st 2015 Vip mobile has been operating within TAG organizational unite “Serbia& Slovenia”.
Vip mobile is also the first operator to launch 4th generation network 4G LTE for customers in Serbia, in March 2015. The latest network technology provides superior data speeds and multimedia content transfer, as well as almost instant network response and on line content loading. Data speeds are multiple times faster than in existing 3G network. Also, Vip mobile is the first in Serbia to launch 4G+ signal, which is the next step in the development of 4G (LTE Advanced) technology enabling the fastest data transmission speeds to date and instantaneous response of network and Internet.
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About one.Vip
one.Vip is a private telecommunications operator in the Republic of Macedonia and a member of the Telekom Austria Group with over 23 million satisfied users across 8 countries in the region.
one.Vip was founded in 2015 following the merger of the two operators-ONE and Vip operator, operating on the market in Macedonia since 2003 and 2007 respectively. Telekom Austria Group, owner of Vip, and Telekom Slovenije Group, owner of ONE, signed the merger of their subsidiary companies in October 2014, awarding Telekom Austria Group 55% of the capital share and control over the newly founded company, while Telekom Slovenije Group owns 45% of the stock.
The contract envisages the opportunity for Telekom Slovenije Group to opt out of the contract within three years of the date of the deal signing. In May 2016, the cable operator blizoo was completely merged with the company.
one.Vip serves close to 1,1 million users in Macedonia. By offering an extensive portfolio of communication services, we always put our customers and their individual needs first. In addition to the modern technology implemented in the networks, we are here to support our customers at all times.
We are dedicated to providing the best services and customer care possible, as well as to being our users' first choice when it comes to communication.
As of 11 May 2016, one.Vip offers all its telecommunications services under the Vip brand: prepaid and postpaid mobile telephony and mobile internet, 4-play services, cable TB, fixed telephony and fiber-powered internet, digital television, as well as modern ICT solution. Vip also offers 4G LTE services on mobile devices and M2M services.
A1
A1 is the market leader in a sophisticated market of information technology and communications. As the only integrated operator in Austria, A1 offers its customers packaged products of fixed networks, mobile communications, Internet and TV.
A1 is Austria's leading communications provider with nearly 6 million mobile telephony customers and more than 2.2 million fixed line connections. With our team, we make every effort to improve every day. Our goal is to always deliver the best performance, and we create it together, actively and with inspiration.
We connect people and pursue our vision of bringing A1 to every screen.
With the best network, A1 provides communication and information on smartphones, tablets, PCs and TV sets. At home or on the road: we offer all the communication services Austria needs.
http://www.a1.net/ueber-a1
A1
A1 Slovenija is the leading provider of integrated communications services in Slovenia and offers solutions that enrich life in the digital world. A1 Slovenija creates meaningful communication solutions that meet current and future needs.
More than 500 employees are committed to creating solutions that enrich life in the digital age to more than 700.000 users. A1 Slovenia develops meaningful communication solutions that fulfil current and emerging needs of users so they will experience work play, creating, and sharing in a more connected way.
A1 Slovenija is in a 100-percent ownership of Telekom Austria Group (ATX:TKA) and is an important part of the leading digital solutions and communications provider in Central and Eastern Europe with more than 24 million users in 8 countries, more than 4 billion EUR income and more than 17.500 employees. The Group is the European unit of América Móvil, the third largest provider of wireless services in the world.
A1 Slovenija began offering its services in March 1999 as the first privately owned mobile operator in Slovenia. It has been retaining a position of a pioneer in the mobile communication field and constantly strengthening its position in the integrated communications market ever since. A1 Slovenija is using advanced technology to enable the users to shape the experience they want to live.
http://www.a1.si/en/mobile-slovenia
Vip
Following the example of A1, Vipnet offers convergent package products in Croatia and exploits the full potential of the market. The Croatian TIC market is characterized by high competition and a difficult economic environment, but Vipnet is the second largest operator in the country.
Vipnet is the first private mobile operator in Croatia
1.74 million users for which they constantly develop the latest technology and services
Founded the first customer service in Croatia, available 24 hours, all seven days a week
Leader in innovation on the Croatian telecom market
Among the best operators in the world by the quality of their network and services: the P3 Communications Certification Winner
One of the first winners of the 'Employer Partner'
A company that is one of the most important business goals for socially responsible business, for which it continually invests in its users and employees and the Croatian economy, society of knowledge, culture, sport, environment and health
http://www.vipnet.hr/tko-smo-mi
Mtel
About the Company
Mtel is a leading company on the telecommunications market in Bulgaria with a 22-year long history. The telecom offers its services to more than 4.1 million customers. Mtel plays an important role as a driving force for the economy and society in Bulgaria with more than 3.5 billion BGN investments since the company’s incorporation. Mtel provides mobile and fixed voice services, broadband Internet, DTH service and IPTV. The company also has two sport channels – Mtel Sport 1 and Mtel Sport 2.
After acquiring Blizoo in 2015, Mtel became the largest company in Bulgaria in terms of fixed internet clients and the second largest in terms of number of TV clients. This, as well as the leading position of Mtel on the mobile market, establishes the company as a leader in the telecommunications sector in Bulgaria. In 2016, Mtel reported revenues of EUR 412 million and an EBITDA of EUR 125.6 milion.
The company is part of Telekom Austria Group (TAG) – a leading communications provider in the CEE region with more than 24 million customers across its markets of operations. The Group is currently operating in eight countries: Austria (A1), Bulgaria (Mtel), Belarus (velcom), Croatia (Vipnet), Slovenia (A1 Slovenia), the Republic of Serbia (Vip mobile) and the Republic of Macedonia (one.Vip) and Liechtenstein (Telecom Liechtenstein). In 2016, Telekom Austria Group achieved revenues of approximately EUR 4.21 billion and an EBITDA of EUR 1.35 billion. Telekom Austria Group’s portfolio consists of mobile and fixed voice services, broadband internet, multimedia services, data and IT solutions, wholesale as well as payment solutions.
With América Móvil as an international investor and long term player with a global footprint, the Group has a strong majority shareholder who has reported revenues of USD 58.71 billion and an EBITDA of USD 14.49 billion in 2016.
Mtel has a consistent Corporate Social Responsibility policy. The telecom is one of the largest sponsors in the country, supporting numerous social, cultural and sports causes and projects of great public importance.
http://www.mtel.bg/mtel-overview-en
Velcom
About velcom
Velcom renders mobile telecommunication services under velcom and PRIVET trademarks as well as fixed broadband internet access based on its own fiber-optic network. velcom brand name derives from two words: velocity and communications.
The Company started its commercial operations rendering mobile services and goods on April 16, 1999. Thus, this day became velcom’s date of birth. Since 2007 unitary enterprise velcom is a member of Telekom Austria Group (TAG, before June 2010 - mobilkom austria group), one of the most successful telecommunication holdings in the Central and Eastern Europe, which currently consists of eight fixed and mobile communications providers. Acquisition of velcom by an Austrian holding (70% in November 2007, 30% in October 2010) opened a new chapter in the company history.
Mission
Together with our customers we are moving ahead to enrich people’s lives with leading edge communication services
Telekom Austria Group, listed on the Vienna Stock Exchange, is a leading provider of digital services and communications solutions in Central and Eastern Europe with more than 24 million customers, currently operating in seven countries: Austria and Slovenia (A1), Bulgaria (Mobiltel), Belarus (velcom), Croatia (Vipnet), the Republic of Serbia (Vip mobile) and the Republic of Macedonia (one.Vip).
Offering communications, payment and entertainment services as well as integrated business solutions, Telekom Austria Group achieved revenues of more than 4 billion Euros by year end 2016. Over 18.000 employees and state of the art broadband infrastructure make digital business and lifestyle possible and enable people, companies and things to connect everywhere anytime. As European unit of América Móvil, the third largest wireless services provider in the world, Telekom Austria Group is headquartered in Vienna and gives access to global solutions.
Empowering Digital Life
In the light of technological evolution and digitalization at rapid speed, we don't know how the world will be looking like in 2050, but Telekom Austria Group is geared up for current and future demands.
Our common purpose, strategy and culture follow its "Reason Why": Empowering digital life. On the one hand, Telekom Austria Group is providing a state-of-the art network infrastructure, on the other hand we are empowering digitalization. This is also reflected in the way of operating within Telekom Austria Group – by encouraging diversity, driving motivation and fostering an international and modern way of working. In 2016, TAG Guiding Principles have been developed which support new ways of working within the company and will be impacting each step taken in the near future.
As a part of América Móvil, it is no longer only a regional provider in Central and Eastern Europe, but a member of the third largest telecommunications provider in the world with 285 million customers in the mobile sector alone. This offers a wide range of new opportunities.
Focus on growth and efficiency
Belarus
close
Velcom
Licensed Population (inhabitants):
32 mio
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14,494 mio
Revenue Generating Units (RGUs, Opco):
5,609 mio
Wireless Penetration (Market):
127%
Wireless Market Share (Opco):
35%
Information: 03/2018
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Telekom
Telekom Austria Group, listed on the Vienna Stock Exchange, is a leading provider of digital services and communications solutions in Central and Eastern Europe with more than 24 million customers, currently operating in seven countries: Austria and Slovenia (A1), Bulgaria (Mobiltel), Belarus (velcom), Croatia (Vipnet), the Republic of Serbia (Vip mobile) and the Republic of Macedonia (one.Vip).
Offering communications, payment and entertainment services as well as integrated business solutions, Telekom Austria Group achieved revenues of more than 4 billion Euros by year end 2016. Over 18.000 employees and state of the art broadband infrastructure make digital business and lifestyle possible and enable people, companies and things to connect everywhere anytime. As European unit of América Móvil, the third largest wireless services provider in the world, Telekom Austria Group is headquartered in Vienna and gives access to global solutions.
Empowering Digital Life
In the light of technological evolution and digitalization at rapid speed, we don't know how the world will be looking like in 2050, but Telekom Austria Group is geared up for current and future demands.
Our common purpose, strategy and culture follow its "Reason Why": Empowering digital life. On the one hand, Telekom Austria Group is providing a state-of-the art network infrastructure, on the other hand we are empowering digitalization. This is also reflected in the way of operating within Telekom Austria Group – by encouraging diversity, driving motivation and fostering an international and modern way of working. In 2016, TAG Guiding Principles have been developed which support new ways of working within the company and will be impacting each step taken in the near future.
As a part of América Móvil, it is no longer only a regional provider in Central and Eastern Europe, but a member of the third largest telecommunications provider in the world with 285 million customers in the mobile sector alone. This offers a wide range of new opportunities.
Focus on growth and efficiency
Bulgaria
close
Mtel
Licensed Population (inhabitants):
32 mio
Wireless Subscribers (Mtel):
14,494 mio
Revenue Generating Units (RGUs, Mtel):
5,609 mio
Wireless Penetration (Market):
127%
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35%
Information:
03/2018
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Telekom Austria Group, listed on the Vienna Stock Exchange, is a leading provider of digital services and communications solutions in Central and Eastern Europe with more than 24 million customers, currently operating in seven countries: Austria and Slovenia (A1), Bulgaria (Mobiltel), Belarus (velcom), Croatia (Vipnet), the Republic of Serbia (Vip mobile) and the Republic of Macedonia (one.Vip).
Offering communications, payment and entertainment services as well as integrated business solutions, Telekom Austria Group achieved revenues of more than 4 billion Euros by year end 2016. Over 18.000 employees and state of the art broadband infrastructure make digital business and lifestyle possible and enable people, companies and things to connect everywhere anytime. As European unit of América Móvil, the third largest wireless services provider in the world, Telekom Austria Group is headquartered in Vienna and gives access to global solutions.
Empowering Digital Life
In the light of technological evolution and digitalization at rapid speed, we don't know how the world will be looking like in 2050, but Telekom Austria Group is geared up for current and future demands.
Our common purpose, strategy and culture follow its "Reason Why": Empowering digital life. On the one hand, Telekom Austria Group is providing a state-of-the art network infrastructure, on the other hand we are empowering digitalization. This is also reflected in the way of operating within Telekom Austria Group – by encouraging diversity, driving motivation and fostering an international and modern way of working. In 2016, TAG Guiding Principles have been developed which support new ways of working within the company and will be impacting each step taken in the near future.
As a part of América Móvil, it is no longer only a regional provider in Central and Eastern Europe, but a member of the third largest telecommunications provider in the world with 285 million customers in the mobile sector alone. This offers a wide range of new opportunities.
Focus on growth and efficiency
Croatia
close
Vipnet
Licensed Population (inhabitants):
32 mio
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14,494 mio
Revenue Generating Units (RGUs, Opco):
5,609 mio
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127%
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35%
Information: Q1 2018
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Telekom Austria Group, listed on the Vienna Stock Exchange, is a leading provider of digital services and communications solutions in Central and Eastern Europe with more than 24 million customers, currently operating in seven countries: Austria and Slovenia (A1), Bulgaria (Mobiltel), Belarus (velcom), Croatia (Vipnet), the Republic of Serbia (Vip mobile) and the Republic of Macedonia (one.Vip).
Offering communications, payment and entertainment services as well as integrated business solutions, Telekom Austria Group achieved revenues of more than 4 billion Euros by year end 2016. Over 18.000 employees and state of the art broadband infrastructure make digital business and lifestyle possible and enable people, companies and things to connect everywhere anytime. As European unit of América Móvil, the third largest wireless services provider in the world, Telekom Austria Group is headquartered in Vienna and gives access to global solutions.
Empowering Digital Life
In the light of technological evolution and digitalization at rapid speed, we don't know how the world will be looking like in 2050, but Telekom Austria Group is geared up for current and future demands.
Our common purpose, strategy and culture follow its "Reason Why": Empowering digital life. On the one hand, Telekom Austria Group is providing a state-of-the art network infrastructure, on the other hand we are empowering digitalization. This is also reflected in the way of operating within Telekom Austria Group – by encouraging diversity, driving motivation and fostering an international and modern way of working. In 2016, TAG Guiding Principles have been developed which support new ways of working within the company and will be impacting each step taken in the near future.
As a part of América Móvil, it is no longer only a regional provider in Central and Eastern Europe, but a member of the third largest telecommunications provider in the world with 285 million customers in the mobile sector alone. This offers a wide range of new opportunities.
Focus on growth and efficiency
Slovenia
close
A1
Licensed Population (inhabitants):
32 mio
Wireless Subscribers (Opco):
14,494 mio
Revenue Generating Units (RGUs, Opco):
5,609 mio
小火箭收费节点
127%
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35%
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03/2018
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keyboard_arrow_leftkeyboard_arrow_right
小火箭付费节点购买
Telekom Austria Group, listed on the Vienna Stock Exchange, is a leading provider of digital services and communications solutions in Central and Eastern Europe with more than 24 million customers, currently operating in seven countries: Austria and Slovenia (A1), Bulgaria (Mobiltel), Belarus (velcom), Croatia (Vipnet), the Republic of Serbia (Vip mobile) and the Republic of Macedonia (one.Vip).
Offering communications, payment and entertainment services as well as integrated business solutions, Telekom Austria Group achieved revenues of more than 4 billion Euros by year end 2016. Over 18.000 employees and state of the art broadband infrastructure make digital business and lifestyle possible and enable people, companies and things to connect everywhere anytime. As European unit of América Móvil, the third largest wireless services provider in the world, Telekom Austria Group is headquartered in Vienna and gives access to global solutions.
Empowering Digital Life
In the light of technological evolution and digitalization at rapid speed, we don't know how the world will be looking like in 2050, but Telekom Austria Group is geared up for current and future demands.
Our common purpose, strategy and culture follow its "Reason Why": Empowering digital life. On the one hand, Telekom Austria Group is providing a state-of-the art network infrastructure, on the other hand we are empowering digitalization. This is also reflected in the way of operating within Telekom Austria Group – by encouraging diversity, driving motivation and fostering an international and modern way of working. In 2016, TAG Guiding Principles have been developed which support new ways of working within the company and will be impacting each step taken in the near future.
As a part of América Móvil, it is no longer only a regional provider in Central and Eastern Europe, but a member of the third largest telecommunications provider in the world with 285 million customers in the mobile sector alone. This offers a wide range of new opportunities.
Focus on growth and efficiency
Macedonia
close
One.Vip
Licensed Population (inhabitants):
32 mio
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14,494 mio
小火箭付费节点不好用
5,609 mio
Wireless Penetration (Market):
127%
小火箭免费节点公伡号
35%
小火箭免费节点公伡号
Q1 2018
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Telekom
Telekom Austria Group, listed on the Vienna Stock Exchange, is a leading provider of digital services and communications solutions in Central and Eastern Europe with more than 24 million customers, currently operating in seven countries: Austria and Slovenia (A1), Bulgaria (Mobiltel), Belarus (velcom), Croatia (Vipnet), the Republic of Serbia (Vip mobile) and the Republic of Macedonia (one.Vip).
Offering communications, payment and entertainment services as well as integrated business solutions, Telekom Austria Group achieved revenues of more than 4 billion Euros by year end 2016. Over 18.000 employees and state of the art broadband infrastructure make digital business and lifestyle possible and enable people, companies and things to connect everywhere anytime. As European unit of América Móvil, the third largest wireless services provider in the world, Telekom Austria Group is headquartered in Vienna and gives access to global solutions.
Empowering Digital Life
In the light of technological evolution and digitalization at rapid speed, we don't know how the world will be looking like in 2050, but Telekom Austria Group is geared up for current and future demands.
Our common purpose, strategy and culture follow its "Reason Why": Empowering digital life. On the one hand, Telekom Austria Group is providing a state-of-the art network infrastructure, on the other hand we are empowering digitalization. This is also reflected in the way of operating within Telekom Austria Group – by encouraging diversity, driving motivation and fostering an international and modern way of working. In 2016, TAG Guiding Principles have been developed which support new ways of working within the company and will be impacting each step taken in the near future.
As a part of América Móvil, it is no longer only a regional provider in Central and Eastern Europe, but a member of the third largest telecommunications provider in the world with 285 million customers in the mobile sector alone. This offers a wide range of new opportunities.
Focus on growth and efficiency
Serbia
close
Vipmobile
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32 mio
小火箭国内免费节点
14,494 mio
小火箭付费节点购买
5,609 mio
小火箭国内免费节点
127%
小火箭付费节点
35%
小火箭付费节点
March 31, 2018
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VIP
A high level of competition characterizes the Serbian TIC market in which Vip mobile has been established. By introducing high quality products, the Serbian subsidiary has achieved considerable growth in recent years.
Vip mobile d.o.o. is a private mobile operator, owner of the third mobile telephony license for GSM and UMTS networks in Serbia and exclusive strategic partner of Vodafone. Vip mobile is a member of Telekom Austria Group, which has over 24 million customers across seven countries in the region and is recognized as a leader in innovations for it continually develops new technologies and services and is the first one to introduce them into the market. As of May 1st 2015 Vip mobile has been operating within TAG organizational unite “Serbia& Slovenia”.
Vip mobile is also the first operator to launch 4th generation network 4G LTE for customers in Serbia, in March 2015. The latest network technology provides superior data speeds and multimedia content transfer, as well as almost instant network response and on line content loading. Data speeds are multiple times faster than in existing 3G network. Also, Vip mobile is the first in Serbia to launch 4G+ signal, which is the next step in the development of 4G (LTE Advanced) technology enabling the fastest data transmission speeds to date and instantaneous response of network and Internet.
Telekom Austria Group, listed on the Vienna Stock Exchange, is a leading provider of digital services and communications solutions in Central and Eastern Europe with more than 24 million customers, currently operating in seven countries: Austria and Slovenia (A1), Bulgaria (Mobiltel), Belarus (velcom), Croatia (Vipnet), the Republic of Serbia (Vip mobile) and the Republic of Macedonia (one.Vip).
Offering communications, payment and entertainment services as well as integrated business solutions, Telekom Austria Group achieved revenues of more than 4 billion Euros by year end 2016. Over 18.000 employees and state of the art broadband infrastructure make digital business and lifestyle possible and enable people, companies and things to connect everywhere anytime. As European unit of América Móvil, the third largest wireless services provider in the world, Telekom Austria Group is headquartered in Vienna and gives access to global solutions.
Empowering Digital Life
In the light of technological evolution and digitalization at rapid speed, we don't know how the world will be looking like in 2050, but Telekom Austria Group is geared up for current and future demands.
Our common purpose, strategy and culture follow its "Reason Why": Empowering digital life. On the one hand, Telekom Austria Group is providing a state-of-the art network infrastructure, on the other hand we are empowering digitalization. This is also reflected in the way of operating within Telekom Austria Group – by encouraging diversity, driving motivation and fostering an international and modern way of working. In 2016, TAG Guiding Principles have been developed which support new ways of working within the company and will be impacting each step taken in the near future.
As a part of América Móvil, it is no longer only a regional provider in Central and Eastern Europe, but a member of the third largest telecommunications provider in the world with 285 million customers in the mobile sector alone. This offers a wide range of new opportunities.
Focus on growth and efficiency
Puerto Rico
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Claro
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3,402
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3,316
小火箭ssr永久免费节点
97.5%
小火箭ssr永久免费节点
27.4%
Consolidated Figures Dominican republic, Puerto Rico
Information to December, 2025
Why us
International Experience Local Presence
International Operation Centers
Technical and business expertise
Multi-language support (English, Spanish and Portuguese) 24/7
A wide range of bandwidth options to deliver end-to-end performance with Class of Service/Quality of Service management capabilities. Operations, Administration and Management (OAM) model optimizes customer service and ensures visibility through demarcation devices monitored by a Network Operation Center (NOC).
A single, reliable and dedicated source for permanent Internet connectivity enables connection to millions of global internet users. Enhance e-commerce with a variety of options to meet needs ranging from multinational enterprise solutions to carrier-class capabilities.
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Enterprise Cloud Connect
Create dedicated, secure and private connections between branch locations and Cloud service providers via our MPLS network. Avoid security and reliability issues related to use of public Internet.
Availability
SD-WAN
Reduce costs and address the challenges of digital transformation. By aggregating bandwidth from multiple transport technologies as a single shared resource, we enable centralized management functions to simplify operations and enhance oversight and security. Bundling with Dedicated Internet Access (DIA) can cost-effectively boost performance.
Availability
MPLS
Consolidate, simplify and keep up with network globalization trends. Prepare your business to evolve and benefit from flexible and scalable voice, video and data communications. An extensive international footprint and single point of contact deliver global visibility. A world-class customer support team is prepared to satisfy demanding requirements.
Portal
Availability
Managed LAN
Manage LAN devices to maintain network reliability and prevent business disruption.
Our domestic and international solution bundles business communications and collaboration functionalities in an integrated platform to ensure consistent delivery of information to users. By integrating functionality such as mobility, videoconferencing, instant messaging and presence, businesses can leverage a scalable Communications & Collaboration solution without significant upfront capital investment.
Availability
Professional Services
Focus on improving organizational processes to enhance competitiveness and efficiency, with a 360-degree vision of the enterprise.
Availability
Help Desk Support
Multi-channel support provides immediate attention, documentation and resolution to technology issues. An extension of the IT function of an organization that takes ownership of any technology-related issue, even when escalating, until resolution. Cultural affinity, language ability and an enhanced level 1 and 2 skill profile provide a unique, high-quality experience supported by world-class SLA compliance.
Availability
800 International
Easy activation and expansion of overseas coverage across multiple geographies. Businesses can receive international calls from multiple countries at no cost to the caller.
Availability
Corporate
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Acceptable use policy
DESCRIPTION OF OUR WEBSITE
Welcome to Telmex USA. We provide users with access to a collection of on-line resources, which may include general and personalized content, communication tools, online directories, administrative services, purchasing services, download areas, and information (all of which, together with this and other Telmex USA Websites through which they may be accessed or delivered, are collectively called our "Website"). We do this both through our Website and by linking to websites of companies with which we work as well as by linking to other sites we think may be useful to you or your business. Such sites may have their own terms of use or applicable policies. Telmex USA has also contracted with certain third party suppliers to, enable us to provide our Website to you. The term "Telmex USA" (or "we", "our" and "us") includes all of the affiliates of Telmex USA as well as their successors and assigns.
ACCEPTANCE OF TERMS
Telmex USA provides our Website to you subject to these Terms of Use ("Terms").By using our Website in any way you are agreeing to comply with these Terms, which we may update from time to time without notice. If you do not agree to accept and comply with these Terms, do not access or use our Website. All amended Terms shall automatically be effective when they are initially posted on our Website. Your continued use of our Website after any changes in these Terms shall constitute your consent to such changes.
These Terms govern the use of our Website by viewers and other users (visitors). In addition to other agreements between you and Telmex USA, these Terms explain the policies that govern your access to and use of our Website, including the actions that we may take, within our sole discretion, for any use that we deem unacceptable. Certain services available through our Website, especially services for which you are asked to subscribe or pay money, may have their own additional terms and conditions that will apply to your purchase or use of that particular service and which will control in the event of any conflict with these Terms. If we have entered into a separate contract with a party for the insertion or other placement of content, advertising or other materials on any of our Websites, then the terms of such separate agreements will govern our relationship with such parties.
LINKS TO THIRD-PARTY WEBSITES
The Telmex USA Website contains links to other websites, web pages, services and resources that are operated by other persons, firms or entities with which Telmex USA has a business relationship. These links are provided for convenience only. Telmex USA is not responsible for the contents or availability of any Website which is not owned or directly controlled by Telmex USA and does not endorse and is not responsible in any way for any content, advertising, products, services or other materials on or available at, from or through such sites. Use of these links will cause you to leave this Website and use of third-party websites is entirely at your own risk.
Telmex USA does not guarantee the accuracy, integrity or quality of such content. Your use of any site is subject to the terms of use, if any, set forth at such site. In the event there is any inconsistency, conflict or discrepancy between the Terms and Conditions contained herein and the terms and conditions of a site, the terms and conditions set forth at the Website shall govern and control your use of that Website.
You agree that Telmex USA shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with your use of or reliance on any such content, advertising, products, services or other materials on or available at, from or through any such Website.
. PROPRIETARY RIGHTS
You may not sell, resell, or otherwise use or commercially exploit our Website other than by using it for its intended purposes. Systematic retrieval of data or other content from our Website to create or compile, directly or indirectly, a collection, compilation, or database without written permission from Telmex USA is prohibited.
You further agree not to reproduce, prepare derivative works from or otherwise commercially exploit any portion of our Website, for any purposes other than its intended purposes or other than as expressly permitted by these Terms.
You acknowledge and agree that any necessary software used in connection with our Website (“Software”) contains proprietary and confidential information that is protected by applicable intellectual property and other laws.
ILLEGAL OR HARMFUL USE
You may access and use our Website and Network only for lawful purposes. You are responsible for any transmission you send, receive, post, access, or store via our Network, including the content of any communication. Transmitting, distributing, or storing any material that violates any applicable law is prohibited. Additionally, the following non-exhaustive list details the kinds of illegal or harmful conduct that are prohibited:
小火箭收费节点: Infringement of intellectual property rights or other proprietary rights including, without limitation, material protected by copyright, trademark, patent, trade secret or other intellectual property right. Infringement may result from the unauthorized copying, distribution and/or posting of pictures, logos, software, articles, musical works, and videos.
Offensive Materials: Disseminating or posting material that is unlawful, libelous, defamatory, obscene, indecent, lewd, harassing, threatening, harmful, invasive of privacy or publicity rights, abusive, inflammatory or otherwise objectionable.
Export Violations: Including, without limitation, violations of the Export Administration Act and the Export Administration Regulations administered by the Department of Commerce.
Failure to Abide by Third-Party Website Policies: Violating the rules, regulations, or policies that apply to any third-party network, server, computer database, or website that you access.
Harmful Content: Disseminating or posting harmful content including, without limitation, viruses, Trojan horses, worms, time bombs, zombies, cancelbots or any other computer programming routines that may damage, interfere with, secretly intercept or seize any system, program, data or personal information.
SECURITY AND INTEGRITY
You may not violate the security of our Website in any way. Such violations may result in criminal or civil liability. Telmex USA may, but is not obligated to, investigate any violation. Telmex USA may cooperate with law enforcement where criminal or unauthorized activity is suspected. By using Telmex USA products services or sending, receiving, posting, accessing, or storing any electronic transmission via our Website, you agree to cooperate, as well, in any such investigation. Examples of such security violations include, without limitation:
Hacking: Unauthorized access to or use of data, systems or networks, including any attempt to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without the express prior authorization of the owner of the system or network.
Interception: Unauthorized monitoring of data or traffic on any network or system without the express prior authorization of the owner of the system or network.
Intentional Interference: Interference with service to any user, host or network including, without limitation, denial-of-service attacks, mail bombing, news bombing, other flooding techniques, deliberate attempts to overload a system, and broadcast attacks.
Falsification of Origin or Routing Information: Using, selling, or distributing in conjunction with the Services, any computer program designed to conceal the source or routing information of electronic mail messages in a manner that falsifies an Internet domain, header information, date or time stamp, originating e-mail address, or other identifier.
INVESTIGATION AND ENFORCEMENT OF THE TERMS
All users of the Services must adhere to the Terms. We have the right, but are not obligated, to strictly enforce the Terms through self-help, active investigation, litigation and prosecution.
We may also access and disclose any information (including transactional information) related to your access and use of our Website for any lawful reason, including but not limited to: (1) responding to emergencies;' (2) complying with the law (e.g., a lawful subpoena); (3) protecting our rights or property and those of our customers; or (4) protecting users of those services and other carriers from fraudulent, abusive, or unlawful use of, or subscription to, such services. INDIRECT OR ATTEMPTED BREACHES OF THESE TERMS, AND ACTUAL OR ATTEMPTED BREACHES BY A THIRD PARTY ON BEHALF OF A COMPANY, CUSTOMER, OR USER, MAY BE CONSIDERED BREACHES OF THESE TERMS BY SUCH COMPANY, CUSTOMER OR USER.
DISCLAIMER OF WARRANTIES AND LIABILITY
YOU UNDERSTAND THAT YOU ARE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM ANY MATERIAL DOWNLOADED FROM OR OTHERWISE PROVIDED THROUGH A TELMEX USA WEBSITE OR NETWORK. ANY CONTENT OR INFORMATION ACCESSED BY OR PROVIDED TO YOU THROUGH A TELMEX USA WEBSITE IS PROVIDED "AS IS," "WITH ALL FAULTS," AND "AS AVAILABLE." TELMEX USA, ITS AGENTS, AND ITS LICENSORS DO NOT WARRANT THE ACCURACY, COMPLETENESS, CURRENTNESS, NONINFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OF ANY CONTENT OR INFORMATION AVAILABLE THROUGH ITS WEBSITE. YOU ACCESS SUCH CONTENT OR INFORMATION AT YOUR OWN RISK. TELMEX USA DOES NOT GUARANTEE THAT ITS WEBSITE WILL MEET YOUR REQUIREMENTS, WILL BE ERROR-FREE, OR CONTINUOUSLY AVAILABLE, OR THAT IT WILL BE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. UNDER NO CIRCUMSTANCES WILL TELMEX USA, ITS AFFILIATES, ITS AGENTS OR ITS LICENSORS BE LIABLE TO YOU OR ANYONE ELSE FOR ANY DAMAGES THAT ARISE FROM THE USE OF ITS WEBSITE. THIS IS A COMPREHENSIVE LIMITATION OF LIABILITY THAT APPLIES TO ALL DAMAGES OF ANY KIND-FOR EXAMPLE, COMPENSATORY, SPECIAL, DIRECT, INDIRECT, OR CONSEQUENTIAL DAMAGES, LOSS OF DATA, INCOME OR PROFIT, LOSS OF OR DAMAGE TO PROPERTY AND CLAIMS OF THIRD PARTIES-EVEN IF WE ARE ADVISED BEFOREHAND OF THE POSSIBILITY OF SUCH DAMAGES. YOU AGREE THAT THE AGGREGATE LIABILITY OF TELMEX USA, ITS AGENTS, AND ITS LICENSORS, IF ANY, ARISING OUT OF ANY KIND OF LEGAL CLAIM IN ANY WAY CONNECTED TO ANY TELMEX USA NETWORK OR WEBSITE WILL NOT EXCEED $100.00. BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN CATEGORIES OF DAMAGES OR IMPLIED WARRANTIES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IN SUCH STATES, THE LIABILITY OF TELMEX USA, AND ITS AFFILIATES, AGENTS AND LICENSORS IS LIMITED TO THE FULLEST EXTENT PERMITTED BY SUCH STATE LAW.
IF YOU ARE DISSATISFIED WITH ANY PORTION OF OUR SITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING OUR SITE.
GOVERNING LAW
These Terms are governed by and must be construed under the laws of the State of Texas. The federal and state courts of Harris County, Texas, have exclusive jurisdiction over and venue of any suit that relates to these Terms.
INDEMNIFICATION
You agree to indemnify, defend and hold harmless Telmex USA, its subsidiaries, affiliates, directors, officers, shareholders, agents and employees harmless from and against all claims, liabilities, losses, expenses, damages and costs (including reasonable attorneys' fees) that arise from: (1) any violation of the Terms by you; (2) any violation of any rights of a third party by you; (3) any violation of applicable law; (4) information or content that you submit, post, transmit or make available through our Website; or (5) your use of our Website.
MODIFICATION OF THE TERMS
We reserve the right to modify the Terms at any time, effective upon its posting, as modified, on www.Telmex USA.com. Your continued use of our Site after any changes in these Terms shall constitute your consent to such changes.
PRIVACY POLICY
Telmex USA respects the privacy of visitors to our site. Our Site is intended for use primarily by persons 18 years or older. We do not intentionally collect any personal, individually identifying information from children under the age of 13. Please take a few minutes to review our Privacy Policy. When you enter into transactions with or provide information to other companies providing content or services in connection with our Site, you will be subject to their privacy policies.
TERMINATION
Telmex USA reserves the right, in its sole discretion and for any reason whatsoever, to cancel, terminate, suspend or restrict, permanently or temporarily, your access to the Telmex USA Site and/or any or all of the Services, at any time and without prior notice.
Telmex USA may also remove any information that you submit, and cancel, modify, suspend, terminate or otherwise change or eliminate any of the Services it provides, without cause and without prior notice to you. You agree that Telmex USA shall not be liable to you or any third party for any cancellation, termination, suspension or restriction of your access to the Telmex USA Site and/or the Services, or for any change to or termination of the Services.
MISCELLANEOUS
Any failure to insist upon or enforce performance of any provision the Terms will not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice will act to modify any provision in the Terms Telmex USA may assign its rights and duties under these Terms to any party at any time without notice to you. If any provision of the Terms is deemed unlawful, void, or for any reason unenforceable, then that provision will be deemed severable from these terms and conditions so that it does not affect the validity and enforceability of any remaining provisions.
QUESTIONS AND COMMENTS
We invite you to send in your questions or comments about our site, or to bring to our attention any material you believe to be inaccurate. Please send such comments, including a copy of any material you wish to discuss, to Customer Career.
Telmex USA Cookies Policy
Cookies are very small text files that are stored on your computer when you visit some websites. Cookies do not search your computer for information. Cookies enhance your user experience on our website and we may use them to better understand web surfing behavior of visitors to our website; however, cookies cannot identify you by name nor do they contain other personal information. You may disable any cookies already stored on your computer but this may affect your experience on our website. This website will not share any information with unaffiliated third parties.
Legal Notices
GENERAL
Telmex USA respects the privacy of every individual or company who visits our Web site, responds to our interactive advertisements or sends us e-mail. This Privacy Statement outlines the information Telmex USA will collect and how we will use that information. We realize that the exciting growth of the Internet and online services raises questions concerning the nature, use and confidentiality of information collected about consumers. We want you to know that we apply our long-standing commitment to safeguarding privacy to our online and internet activities. Telmex USA wants you to understand when and how personal information is collected, used, disclosed and protected. That’s why we have provided you with this Privacy Policy (“Policy”). This Policy will also instruct you on what to do if you do not want your personal information collected or shared when you visit the Telmex USA Web site, respond to our Web-based advertisements or send us e-mail.
NETWORK AND INFORMATION SECURITY
We maintain a variety of physical, electronic, and procedural safeguards to guard your personal information. For example, we take a variety of steps to protect against unauthorized access to our systems that store personal information such as policies limiting access to those systems to authorized personnel.
All orders on the Telmex USA website utilize a Secure Socket Layer (SSL) or Secure Electronic Transaction (SET) protocol to provide "secure sessions" for our visitors. Order forms will be sent and will arrive privately and unaltered at Telmex USA server.
Also, we use encryption technologies to protect your account information when you are viewing your bill on our Website or via email. You should be aware that Telmex USA has no control over the security of other sites on the Internet you might visit, interact with, or from which you buy products or services.
You should keep your user name, password or other access information safe and confidential to protect against unauthorized access to your account information and services. And you must adopt passwords that others may not guess easily.
CHILDREN’S ONLINE PRIVACY
Telmex USA recognizes that children may not be able to make informed choices about giving out personally identifiable information.
Telmex USA is committed to protecting the privacy needs of children and we encourage parents and guardians to take an active role in their children's online activities and interests. Telmex USA does not knowingly collect information from children under the age of 13 and does not target its website to children under 13.
For collection of personally identifiable information (that is, name, address, telephone number, or e-mail address). If a child has provided us with personally identifiable information without the consent or parent or guardian, a parent or guardian of that child should contact us at the e-mail address listed at the bottom of this Statement if they would like this information deleted from our records.
We will use reasonable efforts to delete the child's information from our records. Telmex USA encourages parents to take an active role to protect the privacy and security of their children and to prevent the inappropriate use of information about their children.
PERSONALLY IDENTIFIABLE INFORMATION
Telmex USA will not collect any personally identifiable information about you (that is, your name, address, telephone number, or e-mail address) unless you provide it to us voluntarily. Telmex USA does not share, disclose or sell any personally-identifiable information (such as your name, address, telephone number or e-mail address) collected online on Telmex USA sites with other unaffiliated companies or organizations for non-Telmex USA marketing purposes, but we restrict their use and limit disclosure of CPNI for purposes or providing service to you or to market products and services as previously described. We will also prohibit the third party from further disclosing the CPNI except as required by law and require the third party to implement safeguards to protect the confidentiality of the CPNI.
Because this information is a critical part of our business, it would be treated like our other assets in the context of a merger, sale or other corporate reorganization or legal proceeding
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Telmex USA uses the personally-identifiable information we collect online principally to provide you with the service(s) you have ordered and to let you know about other offerings which may be of interest to you. Postal and e-mail address information, for example, enables communication about services offered and ordered, as well as the proper provisioning and billing of those services.
We also provide personally-identifiable online information in response to subpoenas and other legal demands, and where we believe that disclosing this information is necessary to identify, contact or bring legal action against individuals who may be endangering public safety or interfering with Telmex USA property or services, or with our customers' or others' use of them.
Internal Business Use. Your personal information is used in many aspects of our business operations. We use personal information to provide you the services you request, to properly identify you when you contact us, to bill and collect for services, to ensure your creditworthiness for continued service, to determine appropriate state and local payment of taxes, to protect our rights or property, or to enforce the terms of any agreements or terms of service. We use personal information to communicate with you about your account or other matters, our services or products you use, or to respond to your requests.
To enter an online contest or sweepstakes (if you do not wish to complete an online contest or sweepstakes form, we will always provide an option for you to enter by mailing a 3 x 5 card to specific address)
Marketing Communications. We use personal information to inform you about new products and services. We may contact you at your wireless, residential or business phone numbers, by email or text message, fax or by automated voice messaging and by direct mail. If you are a Telmex USA subscriber and want to change your preferences for receiving marketing communications, you may call us at the customer service number shown on your bill or send an email to: telmexusaprivacy@telmex.com. While you may choose not to receive email or telephone marketing information from us, you will continue to receive invoices, customer service-related notifications, technical or network-related notifications and similar information from us electronically or otherwise.
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We may use your CPNI to market additional communications and data products and services similar to the types you currently purchase from us. We may also use CPNI to contact former customers when permitted by law. And, to provide your service, we may use and disclose CPNI to our agents, affiliates, joint venture partners and independent contractors, but we restrict their use and limit disclosure of CPNI for purposes or providing service to you or to market products and services as previously described. We will also prohibit the third party from further disclosing the CPNI except as required by law and require the third party to implement safeguards to protect the confidentiality of the CPNI. If you are a new customer of Telmex USA, you will receive a notice of your CPNI rights and further information on this topic from Telmex USA.
If you do not want your personally-identifiable information collected, please do not submit it to us. If you have already submitted this information and would like for us to remove it from our records, please contact us at the e-mail address listed at the bottom of this Statement. We will use reasonable efforts to delete your information from our existing files.
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As outlined in the Personally-Identifiable Information section of this Statement, we will only send e-mail promotions or announcements to you if you have previously provided your permission for us to do so.
Although many customers tell us they appreciate receiving notice of these carefully designed promotions and announcements we recognize the importance of providing you with choices.
At any time, you may unsubscribe from our e-mail list by filling out our sample online unsubscribe form. All e-mail offers that you receive from Telmex USA, will inform you how to decline receiving further e-mail offers.
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Telmex USA will update this Policy if our practices change or if the law requires changes to it. If at any point we decide to use personally identifiable information in a manner that is materially different from what was stated at the time it was collected, we will notify you via posting on this page for 30 days before the material change is made and give you an opportunity to opt out of the proposed use at any time.
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Please be careful and responsible whenever you are online. If you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return.
While we strive to protect your personal information, Telmex USA cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk.
Third-party Internet sites and services accessible through this website have separate privacy and data-collection practices, independent of us. Telmex USA has no responsibility or liability for these independent policies or actions. Please refer to those sites own privacy policies to learn how they collect and use information about you.
Who to contact If you have any questions about or complaints that concern, this Policy, please visit Customer Service Online or email us at: telmexusaprivacy@telmex.com, or call Customer Service at the number shown on your bill. If you prefer you may also write us at: Office of Privacy: Legal Department, Telmex USA, 3350 SW 148 Avenue, Suite 400, Miramar, Florida 33027. Our representatives will respond to your inquiries or help resolve any dispute concerning this Online Privacy Policy.
If you have submitted personally-identifiable information through the Telmex USA website or an interactive advertisement, and would like that information deleted from our records, please contact us at our e-mail address: telmexusaprivacy@telmex.com
We will use reasonable efforts to delete this information from our existing files.
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